Phone Systems
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Business View |
IP PBX and service/ VOIP to desk |
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It is very rare to find businesses these days that do not have to reinvent themselves every few years. It is equally rare to find a business that can afford to replace its communications infrastructure each time it goes in a new direction. Today’s businesses need extreme flexibility in all of their technology, including telecom. We offer Voice as a Managed Service Call us for a free demo: 604.283.1520 |
In any company, good communication with customers is critical. Yet, most small or medium size businesses will not afford to buy expensive phone systems. Instead, we offer a service as a perfect business solution. Our IP phone system is easy on the wallet but it has all the features of high priced systems and it scales great to multiple office locations. With us you are not getting a small PBX with limited capabilities but a feature rich high-end PBX service which comes at a small cost. It can grow as you grow and can be as creative as you need. |
Features:
| Auto Attendant “Thank you for calling Ocean Hobbies. For Reservations press 1, for Customer Care press 2, to dial an extension by last name press 3, for our location and business hours press 4…” |
Call Transfer Transfer calls to different departments or different office locations or cell phones when neededaha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha |
Hunting/Pickup Groups Each department can be organized as a group that receives calls on the same extension number; calls can be picked up by any available group member aha aha aha ah |
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| Forwarding / Follow me Forwardcalls to to your mobile and receive calls without the caller knowing your location. Never need to give away your mobile number by letting the system know where to find you |
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Complex Voicemail System Call Waiting Three Way Calling Do Not Disturb Phone Portability |
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| Dial By Name Directory Each employee can be on the phone book that can help your customers or employees find anyone in your organization without having to remember the extension number |
Call Screening Block or unblock phone numbers like you block spam email when appropriate aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha |
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| Scalability It is scalable to multiple office locations as one unified system. Your receptionist can even work from home and route calls for multiple office locations using a receptionist console. |
Conferencing Have a number of people join a conference from different locations and in a controlled manner aha aha aha aha aha aha aha aha aha aha aha aha aha aha aha |
Time Groups Have calls routed differently depending on time zones or business hours Information Only Extensions Present FAQ answers to your customers |
Integration
Our system can be further developed and also integrated with different software applications (e.g. CRM). We are also able to give our customers a way to record and have direct access to all recorded calls for different purposes like customer support, training, legal reasons and so on.
How much it costs
We usually offer a monthly flat rate for each customized solution for each client. Most of our clients save about 30% to 50% of their monthly bill when they go with our solution while having high end features with lots of flexibility. We can take a look at your current call flow and cost and come up with a simple flat rate.
Here you have a case study that might help you make a decision: PBX Case Study
